Shipping Policy

We want your DD Teck orders to reach you quickly and safely. Here’s what you need to know about shipping:

1. Order Processing

  • Orders are usually processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Times

  • Standard Delivery: 3–5 business days
  • Express Delivery: 1–2 business days

Delivery times may vary depending on stock, weather, or courier delays.

3. Shipping Costs

  • Costs are calculated at checkout based on your order and delivery address.
  • Free shipping may apply for certain orders or promotions.

4. Tracking

  • Once your order ships, you’ll receive a tracking number via email.
  • Use it to check your delivery status.

5. Damaged or Lost Items

  • Check your package when it arrives.
  • Contact us within 48 hours if your order is damaged or missing: info@ddteck.co.uk

6. Address Accuracy

  • Please provide the correct shipping address.
  • We are not responsible for delays or missing packages caused by wrong addresses.

7. Contact Us

Questions about shipping? Email us at: info@ddteck.co.uk