Shipping Policy
We want your DD Teck orders to reach you quickly and safely. Here’s what you need to know about shipping:
1. Order Processing
- Orders are usually processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Times
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days
Delivery times may vary depending on stock, weather, or courier delays.
3. Shipping Costs
- Costs are calculated at checkout based on your order and delivery address.
- Free shipping may apply for certain orders or promotions.
4. Tracking
- Once your order ships, you’ll receive a tracking number via email.
- Use it to check your delivery status.
5. Damaged or Lost Items
- Check your package when it arrives.
- Contact us within 48 hours if your order is damaged or missing: info@ddteck.co.uk
6. Address Accuracy
- Please provide the correct shipping address.
- We are not responsible for delays or missing packages caused by wrong addresses.
7. Contact Us
Questions about shipping? Email us at: info@ddteck.co.uk